| FREIGHT |
Merchandise should be fully inspected upon receipt for evidence of damage for shortage before signing the delivery receipt. If damage or shortage is evident, please be sure to not this on the delivery receipt.
If external appearance has not indicated damage, but damage is discovered upon unpacking:
| 1) |
Concealed damage must be reported within 7 days of delivery. Contact Schwab's customer service department immediately. |
| 2) |
Save all packing materials. |
| 3) |
Immediately call the carrier to inform them and request immediate inspection. Failure to do so will significantly increase the chances of the claim being denied. |
| 4) |
Confirm your conversations with the carrier in writing. |
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Remember: Time is of the essance. Any delay can result int he carrier refusing to honor the claim. Schwab is not responsible for reimbursement of claims refused due to a delay in reporting damage. |
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| Pricing includes freight charges DOCK-TO-DOCK delivery to Washington, D.C. plus the 48 contiguous United States. However, shipments to Alaska, Hawaii, Canada, and Puerto Rico ship freight-included to port of exit within the 48 contiguous United States. Freight from that point to final destination is responsibility of purchaser. |
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| Step Charges For Deliveries |
| Step charges for deliveries of files and cabinets to non-union locations are broken down into increments as follows: 0-3 steps, 4-15 steps, 15-25 steps and 26+ steps. Step charges are in addition to the regular inside delivery charges. Please contact Proforma for a quote. |
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| Required Addition Quotation: |
| 1) |
Lift-gate Service (Inside Delivery Not Included) |
| 2) |
Residential Delivery (Lift-gate Service Not Included) |
| 3) |
Inside Delivery Service (Includes Lift-gate Services Charges) |
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- Inside delivery does not include moving any furniture to place the product or leveling of the product.
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| 4) |
Floor Protection Service |
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- Please note that floor protection is strongly recommended. We will not be liable for any damages done at time of delivery.
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| 5) |
Special Time-Stop Service |
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- If special time-stop scheduling is required, a charge will apply. Normal deliveries will be completed between Monday-Friday, 8am-5pm.
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| 6) |
Delivery Attempt Charge |
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- A minimum charge will apply.
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| 7) |
Re-Consignment Charge |
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- Re-consignment fees when applicable per shipment.
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| DELIVERY |
All deliveries are Monday through Friday, 8AM - 5PM, "DOCK-TO-DOCK", which means driver will deliver to you or your customer's locaton, but will not remove merchandise from the truck, or change its placement in the bed of the truck. Inside or residential delivery, lift-services are available at an additional cost. Please call customer service for pricing.
Please Note:
| 1) |
Failure to provide correct delivery information at the time of order will result in additional cost. |
| 2) |
Attempt delivery fee will be charged when applicable. |
| 3) |
Inside delivery does not include moving furniture to place the product or leveling of the product. |
| 4) |
Vault and file room doors are scheduled for DOCK-TO-DOCK delivery only. Unloading services are available at additional cost. |
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| SCHWAB WARRANTY |
| Certain Schwab products carry a lifetime limited replacement warranty or a lifetime parts replacement warranty. |
